How to deal with local service delivery or benefit issues –   the Ministry has provided us with the attached map. The map outlines how concerns with SAID should be dealt with. (map below) 

If you encounter a service delivery or benefits issue please follow the process outlined on the map:

·        Speak to the SAID Specialist first

·        If that does not resolve the concern, speak to the area manager

·        Then move your concern to the area director

·        The map gives you contact information for managers and directors in all areas of the province

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